Current Opportunities

Our staff is a unique and diverse group. Although we represent a wide range of cultures and backgrounds, everyone at Esperanza Health Center shares a common desire to love God and to love our neighbor. We seek to work together as a team to provide excellent health care and support services to our patients, and to promote the health and well-being of our community.

The majority of our 200+ staff members live in the neighborhoods of North Philadelphia served by our health centers. Our team includes both life-long north Philadelphia residents and relative newcomers, some of whom have relocated from other parts of the U.S. and even other countries to serve here. Many different church backgrounds and denominations are represented, reflecting the diversity of God’s Kingdom.

We’re seeking qualified, professional individuals to join us in advancing our mission, in a variety of positions. Please click on the title below to learn more about each open position and to apply:

Last updated: 4/21/2018

Primary Care Physicians

Esperanza Health Center, a faith based primary health care clinic in Philadelphia, seeks a board certified Physician (Internal Medicine, Family Medicine, Pediatrics, or Med/Peds) to provide Christ-centered primary care to the predominantly Latino North Philadelphia community. Spanish functionality (or willingness to learn) is required. Providers have received loan repayment via National Health Service Corps, the Pennsylvania Loan Repayment Program, or Project MedSend.

Includes a benefit package with vacation, sick and holiday paid time off, medical and dental insurance coverage, CME time and funding, retirement plan, life and long term disability insurance.

APPLY NOW

Nurse Practitioner

Esperanza Health Center, a faith based primary health care clinic in Philadelphia, seeks a board certified Nurse Practitioner (Adult or Family) to provide Christ-centered primary care to the predominantly Latino North Philadelphia community. Spanish functionality (or willingness to learn) is required. Providers have received loan repayment via National Health Service Corps, the Pennsylvania Loan Repayment Program, or Project MedSend.

Includes a benefit package with vacation, sick and holiday paid time off, medical and dental insurance coverage, CME time and funding, retirement plan, life and long term disability insurance.

APPLY NOW

Dentist

Esperanza Health Center seeks a full-time Dentist.  The Staff Dentist is responsible for providing clinical dental services and preventive dental care in a community health center setting.  The Staff Dentist supervises the dental assistants and dental hygienists of the community health center in the absence of the Lead Dentist.

Education, Skills, and Experience

  • Unrestricted license to practice dentistry in the Commonwealth of PA, required
  • Current CPR (BLS) certification, required
  • Pennsylvania DEA registrations, required
  • Bilingual in English or Spanish, or willingness to participate in overseas immersion language training, required
  • Comprehensive knowledge of primary dental care in outpatient setting
  • Current knowledge of principles and practices of modern dentistry as related to public health organizations and community health programs
  • Familiarity with current social and economic problems pertaining to public health and their impact on primary care
  • Must be able to provide wholistic primary care that integrates faith and work

Includes a benefit package with vacation, sick, and holiday paid time off, medical and dental insurance coverage, retirement plan and life and long-term disability insurance.  Esperanza’s service area HRSA score is eligible for NHSC loan repayment.

APPLY NOW

Billing Specialist

Esperanza Health Center seeks a full-time Billing Specialist.  The Billing Specialist is responsible for preparing and submitting clean claims (electronically or paper) to various insurance; posting hospital charges and home visit charges, insurance payments/remittances, and patient receipts. This position is responsible for maintaining up-to-date responses to claim denials and correspondence with insurance and performing various collection actions for past due balances from insurance and patient payments which includes review rejected claims and take appropriate actions, including re-billing or transferring bills to second insurance or to the patient. The ideal candidate will work in harmonious partnership with the billing team, health center staff and volunteers to further Esperanza’s mission and vision, to accomplish common goals, and to coordinate various activities.

Education, Skills, and Experience

  • High School Diploma or GED, required
  • One or more years of medical billing experience, preferred
  • Working knowledge of medical billing/collection practices, third-party operating procedures and practices, ICD/CPT coding, and medical terminology
  • Ability to integrate faith and work
  • Strong computer skills, including proficiency in Microsoft Office Word and Excel, required
  • Demonstrated ability to handle many details and multiple priorities
  • Ability to organize, process, and verify detail transactions
  • Good written and oral communication skills, bilingual in English and Spanish, preferred
  • FQHC knowledge, preferred

Includes a benefit package with vacation, sick, and holiday paid time off, medical and dental insurance coverage, retirement plan, and life and long term disability insurance

APPLY NOW

Cafe Team Member

Esperanza Health Center seeks a part-time Café Team Member.  The Café Team Member is responsible for providing healthy food options for the patients, staff, and the general public connected to the clinic community.  The Café Team Member performs the food preparation, customer service, and kitchen sanitation tasks.  Additional responsibilities include driving and purchasing goods and supplies; stocking café supplies, operating the cash register, monitoring the functioning of equipment; and opening and closing the café for operations.  This position is part-time, 23.5 hours per week.  Shifts are M-F between 8:00am and 2:30pm

Education, Skills, and Experience

  • High school diploma/GED preferred
  • Must be ServSafe certified or willing to obtain at own expense within 90 days of employment
  • One or more years food service experience, preferred Bilingual in English and Spanish, preferred
  • Safe and efficient knife skills and knowledge of food preparation techniques, required
  • Willing to use own vehicle for grocery transportation, preferred
  • Ability to relate to people from a variety of backgrounds with cultural sensitivity
  • Ability to integrate faith into work-related tasks and represent Esperanza well

APPLY NOW

Clerical Assistant

Esperanza Health Center seeks a full-time Clerical Assistant.  The Clerical Assistant is responsible for registering patients’ demographics, insurance, and financial information into the EMR prior to service.  Clerical Assistants utilize insurance websites or directly contact insurance companies to verify eligibility and to confirm provider assignment.  Other responsibilities include preparing fee tickets prior to clinical visit, notating all issues concerning insurance problems or missing documentation.

Education, Skills, and Experience

  • High school diploma/GED preferred
  • One or more years in customer service, preferred
  • Bilingual in English and Spanish, required
  • Computer experience, preferred
  • Ability to multi-task
  • Ability to integrate faith into work-related tasks

Includes a benefit package with vacation, sick, and holiday paid time off, medical and dental insurance coverage, retirement plan and life and long-term disability insurance.

APPLY NOW

Clinical Nurse (RN)

Esperanza Heath Center seeks a full-time Clinical Nurse (RN) to provide triage and other direct care to adult, pediatric, and obstetric patients in the Latino and underserved communities of North Philadelphia.  This position is part of the Primary Care Team that provides holistic Christ-centered care to our patients.  Responsibilities include: assessing needs of walk-in and call-in patients, patient health education, coordinating multidisciplinary care for complex patients, providing spiritual care, training of triage staff, and support to clinical team.

This position is currently a triage role, but EHC is presently evaluating possible changes in the clinic workflow which may ultimately result in a greater focus on face to face interactions with patients in the clinic and direct support of clinicians providing primary care.

Education, Skills, and Experience

  • RN with a minimum of one year of post-graduate experience, preferably in a hospital setting
  • Bilingual in English and Spanish, or willingness to participate in 1-3 months of overseas language immersion training, required
  • Experience with medically underserved patient population, preferred
  • Ability to integrate faith into clinical practice, required
  • Strong interpersonal and cross-cultural skills
  • Demonstrated ability to handle many details and multiple priorities

Includes a benefit package with vacation, sick, and holiday paid time off, medical and dental insurance coverage, retirement plan and life and long-term disability insurance.  Esperanza’s service area HRSA score is eligible for NHSC loan repayment.

APPLY NOW

Community Health Worker

Esperanza Health Center, a faith based primary health care clinic in Philadelphia, seeks a Community Health Worker.  The Community Health Worker will be an integral member of the care management outreach team, focused on Esperanza Health Center patients recognized as high-risk and/or high-utilizer, who require multidisciplinary case management to improve patient outcomes and reduce emergency room utilization and hospitalizations. Together with the primary care practitioner and the Nurse Care Manager, the Community Health Worker will assist with care plan implementation and patient education during in-home visits, help develop care management strategies, and work with team members to provide linkages for the various health and social needs of patients.

Education, Skills, and Experience

  • High School Diploma or GED, required
  • Bilingual English/Spanish required
  • Certified Medical Assistant (CMA) preferred; 1-2 years’ experience providing clinical services; experience in community/outpatient setting, preferred
  • Ability to integrate faith in work-related tasks
  • Experience in serving the poor, urban environments; familiarity with North Philadelphia, preferred
  • Strong written oral/written communication, required
  • Ability to effectively provide support care to socially and medically complex patients in a variety of non-traditional settings
  • Exceptional organizational and interpersonal skills, with attention to detail, required
  • Ability to work collaboratively in a team and manage multiple priorities, utilize effective time management skills, and exercise sound judgment
  • Able to travel to multiple office locations and patient homes, required

Includes a benefit package with vacation, sick, and holiday paid time off, medical and dental insurance coverage, retirement plan and life and long-term disability insurance.

APPLY NOW

Director of Care Management

Esperanza Health Center seeks a full-time Director of Care Management.  The Director of Care Management oversees the Care Management Department, which is charged with improving health outcomes and reducing costs associated with high risk and complicated patients and reducing unnecessary ER and hospital admissions.  Responsibilities include: supervising the Care Management team (~10 employees across 3 sites), which includes RN Care Managers, Community Health Workers, and Dietitians; planning strategies for improving patient health outcomes and reducing costs, collaborating with other Esperanza Health departments (i.e. Behavioral Health, Social Services) and other outside agencies to promote favorable patient outcomes.  This position will also perform home visits at times, as needed.  This position reports to the Associate Medical Director of QA/QI & PCMH.

Education, Skills, and Experience

  • Family Nurse Practitioner license and certification preferred, RN required
  • Bilingual in English/Spanish, or ability to participate in up to 12 weeks of overseas language training, required
  • Demonstrates lifestyle consistent with the teachings of the Bible; able to lead others spiritually and share faith
  • At least 1-2 years’ experience providing clinical services, required
  • Supervisory experience, preferred
  • Experience in community/outpatient setting and case management preferred
  • Experience serving in poor, urban environment, and familiarity with North Philadelphia, highly preferred
  • Strong cross-cultural and communication skills

Includes a benefit package with vacation, sick, and holiday paid time off, medical and dental insurance coverage, retirement plan and life and long-term disability insurance.

APPLY NOW

Director of Nursing

Esperanza Health Center seeks a full-time Director of Nursing. The Director of Nursing is responsible for the delivery of nursing and clinical support services in the organization and throughout all the EHC facilities.  Responsibilities include: development and implementation of an annual budget for the nursing department and clinical operations; maintenance of evidence based clinical policies and procedures; oversight of orientation and training of nursing department personnel and student externs;  maintenance and implementation of OSHA and employee health procedures and coordination of OSHA staff trainings; supervision of phlebotomy and POC laboratory services; coordination of QA initiatives for the nursing department; participation as Safety Officer on the Emergency Management Team; and provision of effective and efficient nursing care to patients in a multicultural, inner-city setting.

Education, Skills, and Experience

  • Bachelor of Science in Nursing (BSN), required. Master of Science in Nursing Administration, preferred
  • Bilingual, English and Spanish, strongly preferred
  • Previous supervisory experience, required
  • Experience with medically underserved patient populations, required
  • Proven interpersonal, networking and mentoring skills
  • Strong clinical nursing skills
  • Strong administrative skills
  • Ability to integrate faith in work-related tasks and leadership role, motivating and mentoring staff with focus on the love of Christ
  • Demonstrated ability to handle many details and multiple priorities
  • Able to remain calm under pressure and meet deadlines

Includes a benefit package with vacation, sick, and holiday paid time off, CME time, medical and dental insurance coverage, retirement plan and life and long-term disability insurance.

APPLY NOW

Food Service Substitute

Esperanza Health Center seeks a part-time, as-needed Food Service Substitute.  The Food Service Substitute performs the necessary food preparation, customer service, and kitchen sanitation tasks to ensure that the healthy café operates consistently, efficiently, and safely.  This position is a part-time, as-needed substitute with no guaranteed weekly hours.

Education, Skills, and Experience

  • High School Diploma/GED, required
  • Bilingual in Spanish and English, preferred
  • SafeServ certification, preferred
  • Strong kitchen multi-tasking and priority setting ability, required
  • Ability to provide polite and thorough customer service and hospitable attitude
  • Safe and efficient knife skills and knowledge of culinary techniques
  • Strong cross-cultural sensitivity; able to work with individuals from diverse backgrounds

APPLY NOW

IT Intern

Esperanza Health Center, a faith-based bilingual primary care clinic in Philadelphia, seeks a part-time, temporary IT Intern.  The IT intern serves the IT department in a variety of end-user functions, including security access, account setup, basic technical support, issuing computers, and other IT service tickets.  This position is part-time, 5-8 hours a week, and temporary, for an estimated 5-6 months.

Education, Skills, and Experience

  • 0-2 years of experience in IT field, end user support
  • Familiarity with commonly used hardware, software, and help desk functions
  • Ability to integrate Christian faith and work, required
  • Strong technical competency, natural ability for proactive problem-solving
  • Good communication skills and customer service orientatio

APPLY NOW

Licensed Practical Nurse (LPN)

Esperanza Health Center seeks a full-time Licensed Practical Nurse (LPN).  The LPN serves the needs of the clinical team by addressing the needs of walk-in and call-in patients.  Other responsibilities include: gathering and documenting patient’s chief complaint and signs and symptoms of illness; participating in patient health education; performing medication reconciliation and patient teaching around medication adherence; assisting in coordinating care of complex or acutely ill patients; providing spiritual care to patients; administering vaccines and injectable medications; and assisting with other clinical procedures.  This position reports to the Director of Nursing.

Education, Skills, and Experience

  • LPN, required; 1+ years post-graduate experience in a clinical care setting, preferred
  • Current CPR certification, required
  • Bilingual fluency in English and Spanish, required
  • Able to integrate faith and work and share Christ with others, required
  • Solid interpersonal skills, including ability to put others at ease and communicate warmth
  • Ability to remain calm under pressure
  • Ability to take initiative in communication, being clear and direct, in order to effectively communicate with other staff
  • Some computer experience – EMR experience and/or word processing
  • Demonstrated ability to handle many details and multiple priorities. Must show ability to organize, process, and verify details.
  • Solid record of handling confidential information, as well as demonstrating trustworthiness and reliability in all transactions.

Salary position includes a benefit package including vacation, sick and holiday paid time off, medical and dental insurance coverage, retirement plan and life and long-term disability insurance.

APPLY NOW

Medical Assistant

Esperanza Health Center, seeks a full-time Medical Assistant. The Medical Assistant will serve as a member of the Medical Assistant team providing support of the clinicians and in the provision of safe and whole person care to our patients. The Medical Assistant will be responsible for preparing adults and children for exams and assists adult practitioners and pediatricians. They will address the needs of walk-in and call-in patients; help make arrangements for needed follow up. The Medical Assistant may also perform phlebotomy, cover the dispensary role, tend to orderliness, cleanliness and stocking of exam rooms between patient visits; assist in organizing storage areas; and nurture the spiritual growth of team members and patients.

Education, Skills, and Experience

  • Medical Assistant Certificate or college degree, preferred
  • Must be able to work in a fast-paced environment
  • Ability to handle many details and multi-task well
  • Ability to integrate faith and practice
  • Must be fully bilingual in English and Spanish
  • Proficient math skills
  • Strong communication skills

Salary position includes a benefit package including vacation, sick and holiday paid time off, medical and dental insurance coverage, retirement plan and life and long-term disability insurance.

APPLY NOW

Nurse Care Manager - CRNP / RN

Esperanza Health Center seeks a full-time Nurse Care Manager with either a CRNP or RN licensure.  The Nurse Care Manager is an integral member of the Care Management Department, focused on patients recognized as high-risk and/or high-utilizer, who require multidisciplinary care management to improve patient outcomes and reduce emergency room utilization and hospitalizations.   The Nurse Care Manager works together with primary care practitioners, community health workers and registered dietitians to deliver holistic care, develop and implement care plan strategies and patient education during in-home and in-office visits, and work with team members to provide linkages for the various health and social needs of patients.

Education, Skills, and Experience

  • CRNP and/or Registered Nurse license required; MSN preferred
  • Bilingual in English/Spanish, or willingness to participate in up to 12 weeks of immersion language training, required
  • Ability to integrate faith and healthcare; lifestyle and passion consistent with the teachings of the Bible, required
  • At least 1-2 years’ experience providing clinical services
  • Supervisory experience, preferred
  • Experience in community/outpatient setting and case management, preferred
  • Experience in serving underprivileged, urban environments; familiarity with North Philadelphia, preferred.
  • Requires the ability and willingness to travel to multiple office locations and patient homes

Includes a benefit package with vacation, sick, and holiday paid time off, medical and dental insurance coverage, retirement plan and life and long-term disability insurance.  Esperanza’s service area HRSA score is eligible for NHSC loan repayment.

APPLY NOW

Registered Dietitian (RD)

Esperanza Health Center seeks a part-time Registered Dietitian (RD).  The Registered Dietitian is an integral member of the Care Management team, responsible for coordinating the implementation of nutrition counseling among the patient population, accomplishing the goals set forth for disease prevention, and overseeing nutrition education initiatives.  This includes providing individual counseling sessions, collaborating with clinicians for Diabetes care management, organizing and implementing group sessions, assisting with clinic health department staff and tracking outcomes in regards to specific grants and general department and clinic goals.  This position is part-time, 2 days/week.

Education, Skills, and Experience

  • Bachelor’s Degree in Food and Nutrition or Dietetics from an accredited college or university, required
  • RD licensure, required; CDE, preferred
  • Bilingual in Spanish and English, required
  • Strong cross cultural skills and sensitivity
  • Ability to integrate faith in practice
  • Able to handle many details and multi-task well

APPLY NOW

Revenue Cycle Manager

Esperanza Health Center seeks a full-time Revenue Cycle Manager.  The Revenue Cycle Manager is responsible for revenue cycle management in collaboration with other departments, performing financial analysis, and providing leadership to the Billing Department. This position will be directly and primarily responsible for all internal control functions within the finance department, including billing, accounting, financial reporting, grant reporting, and respective policy development. The position will collaborate with Finance Director on an as-needed basis regarding general health center financial management and planning, including audits, budgeting and general financial planning. Independent judgment is required to lead the Billing Team, supervise and coach the Billing Supervisor, and conduct evaluation for the purpose of continuous improvement. This position reports to the Director of Finance.

Education, Skills, and Experience

  • Baccalaureate Degree in business administration, accounting or related field required; master’s degree preferred
  • 2-5 years’ experience in a position with financial and Revenue Cycle Management responsibilities; experience in a medical setting, especially at a Federally Qualified Health Center, and experience in medical billing, highly preferred
  • Strong writing, oral communication, and financial analysis skills required
  • Ability to supervise and manage a department.
  • Proficient in Microsoft Office products.
  • Able to work to independently and manage work efficiently.
  • Detail-oriented and strong organizational skills
  • Able to share Christian faith with others; able to integrate faith with work and leadership at Esperanza.

Includes a benefit package with vacation, sick, and holiday paid time off, medical and dental insurance coverage, retirement plan and life and long-term disability insurance.

APPLY NOW

Triage Nurse / Assistant Clinical Supervisor

Esperanza Health Center seeks a full-time Triage Nurse (RN) / Assistant Clinical Supervisor.  The Triage Nurse / Assistant Clinical Supervisor provides triage nursing care to Esperanza patients and supervises clinical support staff at our 5th street clinic.  Nursing responsibilities include: assessing needs of walk-in and call-in patients, patient health education, coordinating follow-up and referrals for complex patients, providing holistic spiritual care, and performing basic Medical Assistant duties as needed.  Supervisory responsibilities include providing direct supervision to Medical Assistants at Esperanza’s 5th Street location, monitoring vaccine and clinical supply inventories, in-house lab compliance and quality controls.  This position reports to and collaborates with the Director of Nursing to ensure that efficient, safe, and quality care is provided by the clinical support staff at the 5th street site.

Education, Skills, and Experience

  • Registered Nurse (RN) license required; college graduate (BSN), preferred
  • Bilingual in English & Spanish, or willingness to participate in overseas language training, required
  • At least 1-2 years’ experience providing clinical services, preferably in a hospital setting, preferred
  • 1+ years of supervisory experience, strongly preferred
  • Strong leadership and communication skills
  • Experience with medically underserved patient population, preferred
  • Ability to integrate faith into clinical practice and leadership, required

Includes a benefit package with vacation, sick, and holiday paid time off, medical and dental insurance coverage, retirement plan and life and long-term disability insurance.  Esperanza’s service area HRSA score is eligible for NHSC loan repayment.

APPLY NOW